Date: October 30th, 2003 12:10 pm (UTC)From:(Anonymous)
I've had a three dealings with Thames Water this year. All were based on problems (a leak on our property, unauthorised direct debit payment taken, a leak in the road outside our house) and I was pleasantly surprised by how quickly, efficiently and politely they dealt with them.
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chiming
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Date: October 30th, 2003 12:10 pm (UTC)From: (Anonymous)-Hg