All these things that I have done

This makes perfect sense, and yes, the whole anger and mistrust thing is a huge part of it. The last thing that you want as a physician is to damage the physician-patient relationship in such a powerfully irreparable way. If there isn't trust, then there isn't... compliance. We hate that word, because you ideally want the relationship to be a partnership, not a "you do this, because I said so, because I am the doctor" type thing, but there really is no other way to state it. :x