Date: August 24th, 2009 04:46 pm (UTC)From: [identity profile] dyddgu.livejournal.com
We were considering sending this to various of family. THey would not get it though.
(Only yesterday, K was the recipient of "huh, call yourself a computer expert" because he does not know why his grandmother's Skype won't connect to him)

flowchart

Date: August 24th, 2009 06:05 pm (UTC)From: (Anonymous)
are you trying to tell me something?

I find this works better: Can't do something? ........ask daughter (daughter out gallivanting) ....... ask son (son out drinking)......ask husband but tune out of extended explanation. I find this invariably works.

None of the above works swear and find s book to read!

Bear in mind I bought the commodore 64 there's got to be some reward.

mum xxxxxxx

Date: August 24th, 2009 08:12 pm (UTC)From: [identity profile] jackfirecat.livejournal.com
I'm guilty of having once asked someone (help desk staff) to do this for me, watched them do it, and hence worked out (i.e. seen in action as they took over control on my screen) the algorithm/flow chart. (and went, d'oh, sorry, I could've done that, silly me, internally while saying 'gee, thanks!' externally).

and then felt even worse when the confirmation email of the call and (slightly later, typing time) an email confirming its resolution came though 15 minutes (and 16 minutes) later, after they had filled in all the ticky boxes on what they had been spending their time on.
Edited Date: August 24th, 2009 08:13 pm (UTC)

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tinyjo: (Default)
Emptied of expectation. Relax.

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