Where do you want to go today?

I considered filtering this, on the grounds that those of you who don't do support may find it boring but I might poke some of the admins not on my friends list for perspectives, so I figure I'll just cut it. Be warned. This post is long, rambly, unfocused and contains no translation of Support terms. I would appreciate any opinions though.

( Support and me - history and what next? )